How to Use C-Map ITR

📹 Video Guides & Tutorials

1. Understanding the Platform Structure

C-Map ITR consists of four integrated components:

2. Initial Configuration

Before starting work, configure these essential settings:

• User Roles & Permissions: Set up your team members with appropriate access levels
• Projects: Create project structures that match your workflow
• Templates: Configure inspection templates and checklists
• Branding: Upload your logo and customize colors to match your organization
• Notifications: Set up communication preferences for your team

Dashboard Overview

The Web Portal dashboard provides real-time visibility into:

• Active projects and their current status
• Recent activities and inspections
• Team member activities and assignments
• Data sync status from mobile devices
• Quick access to reports and analytics

Project Management

Create and manage projects efficiently:

Creating Projects:

1. Navigate to Projects section
2. Click "New Project"
3. Enter project details (name, location, dates, team)
4. Assign team members and set permissions
5. Configure project-specific templates

Managing Activities:

• View all project activities in real-time
• Track completion status and progress
• Review inspection data as it syncs from mobile
• Generate interim and final reports
• Export data in various formats (CSV, JSON, PDF)

Installation & Setup

Download and configure the mobile app:

iOS Devices:

• Download from the App Store
• Compatible with iPhone and iPad (iOS 14+)
• Optimized for tablets in landscape mode

Android Devices:

• Download from Google Play Store
• Compatible with Android 8.0+
• Works on phones and tablets

First-Time Setup:

1. Open the app and sign in with your credentials
2. Allow necessary permissions (camera, location, storage)
3. The app will sync your projects and templates
4. Configure offline storage preferences

Offline Functionality

Work uninterrupted without internet connectivity:

How Offline Mode Works:

• All project data is cached locally on your device
• Continue working for up to 24 hours without network
• Inspections are saved to device storage
• Photos and attachments stored locally
• Automatic sync when connectivity is restored

Best Practices:

• Ensure full sync before going to remote locations
• Monitor storage space on your device
• Connect to WiFi regularly to sync large media files
• Keep the app updated for optimal performance

Conducting Inspections

Perform quality control inspections efficiently:

Starting an Inspection:

1. Select your active project
2. Choose "New Activity" or continue existing one
3. Select the appropriate inspection template
4. Follow the checklist and fill in required fields

Recording Data:

• Take photos directly in the app
• Record videos for documentation
• Add annotations and markups to images
• Fill in forms and checklists
• Add notes and comments
• Capture location data automatically

Data Quality

Ensure high-quality inspection data:

Completeness:

• Fill all required fields
• Attach relevant photos for every inspection
• Add detailed notes for non-conformances
• Record accurate timestamps and locations

Consistency:

• Use standardized terminology
• Follow template guidelines
• Maintain consistent photo angles
• Use the same measurement units

Security & Compliance

Maintain data security and compliance:

Access Control:

• Use strong passwords
• Don't share login credentials
• Log out on shared devices
• Report lost devices immediately

Data Protection:

• Regular backups are automatic
• Don't store sensitive data externally
• Follow your organization's data policies
• Export data regularly for local compliance records

Common Issues

Sync Issues:

• Check internet connectivity
• Ensure you're logged in
• Verify sufficient device storage
• Try manual sync from settings
• Contact support if issue persists

App Performance:

• Clear app cache
• Update to latest version
• Restart the app
• Check device storage space
• Remove old synced media

Getting Support

Access help when you need it:

Contact Support:

• Email support team
• Submit support ticket through Admin Portal
• Include error messages and screenshots
• Describe steps to reproduce issue
• Provide device and app version information